As soon as you get off the elevator it smells like smoke So bad!!! They sprayed the room to try to take the smoke smell out and that works for a little while. She informed me there weren’t any non-smoking queens and gave me a smoking 2 queen room to check out. I said yes there are 4 in my party and explained about reserving a room with a card and that I informed them I would be a late arrival. Show up at the hotel around midnight on the 14th and the front desk clerk says “do you really need 2 queens”. Booked a 2 Queen Non-smoking room and reserved it with my credit card AND mentioned on the reservation we were going to be a late arrival on the day of arrival. Should have taken all the photos but here is a sample of the breezeway from hotel to casino.īooked a 2 night stay at this hotel and casino for Feb 14-16 for me, my wife and daughters as we were going to Perfect North Skiiing (which is great btw).

Waited in line 20 minutes just to place order on a Sunday morning!! Only 1 cook and 1 cashier. Eatery inside casino was very slow service. Safety issue, room window was unlocked and slightly open. Stay elsewhere and then visit the casino. Lobby carpet didnt look like it had been vacuumed in weeks. Lobby floral arrangements have dust buildup and cobwebs. Told mgr at checkout and she never apologized either. Told front desk and they sent maintenance to remove. Peeling of the chrome coating on Bathroom tub, hot water is boiling hot. Mgr Blamed it on 3rd party and didn't apologize.

We had our temperature checked but our other couple didn't. Took 15 minutes to find our reservation when trying to check in.

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